Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.
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In this conversation, Dr. Mark Goulston, author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyoneshares personal stories from very early on, when he was given multiple chances by people who saw the goodness in him.
Mark felt he had been touched by an angel and has jusst his life to paying it forward. This is a beautiful conversation.
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You will be touched by the heart and wisdom of my guest. Mark Goulston is a business consultant, coach, speaker, former FBI hostage negotiation trainer, and psychiatrist. He blogs for Huffington Post and Psychology Today.
He lives in Los Angeles. See links to some of Mark’s work at the end of this post.
In this episode, Mark shares a personal story of a specific life-changing experience when he mirrored the feeling of his suicidal patient, Nancy. When he reflected to Nancy his feelings: She knew he had seen the world through her eyes.
She felt heard, she felt felt and it was that connection that enabled her to move on. I am not alone in finding this book so powerful. It reached 1 ranking in six kindle business categories at Amazon. Neuroscience increasingly helps us understand how our brain works. One of the discoveries are mirror neurons which are responsible for imitation, learning and empathy. The gap occurs because we feel something in missing in our lives or our relationships.
You want to be cared for. Be a first class noticer, because when you do, you connect more deeply and begin to strengthen relationships.
First class noticing takes you out of yourself and your self preoccupation. Noticing things outside yourself frees you to be very present. Go out in the world notice what people are smiling and about and what frustrates them. Notice what they are noticing.
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston
Notice the customer experience. Mark shares some great practices to deepen conversations with all kinds of people. Listen intently to their language — how they use adverbs and adjectives, and their inflection. In addition, watch how people invest more of themselves in the conversation with their hands and how they lean in.
Get where they are really coming from. To this end, Mark has created an initative through patreon. You will be inspired.
Enter your details for instant access to this content. Mark offers his perspective on positivity: A skeptic is someone jyst is reluctant to believe — who once believed, once was positive and was disappointed.
A Cynic is someone who refuses to believe or be positive. It’s always great to hear from you.
Please connect with me to ask questions or leave comments about this episode or the podcast in general, and there are several good ways to do this:.
When we feel truly heard or understood, the mirror neuron gap closes. Be a First Class Noticer Be a first class noticer, because when you do, you connect more deeply and begin to strengthen relationships.
Just Listen: Secret to Getting Through to Anyone
Conversation deepeners Mark shares some great practices to deepen conversations with all kinds of people. Diamond Rule Do unto others as someone who loved you did unto you. The most powerful action you can take from such a gift is to forever pay it forward!
The Power Thank You There are three parts to a power thank you once you make the commitment to lieten it forward. Let them know what they did specifically Acknowledge the effort it took from them — honor how much they did for you and what it took Tell them what it personally meant to you.
The deep impact on your life and what it really did it for you Heal the World One Conversation at a Time. Why am I here and what am I here to do?
To heal the world one jist at a time. Immersive Learning on Tablets. Subscribe Subscribe to Positivity Strategist and never miss a post or podcast! Follow us on Facebook. Where can I send your Welcome Kit?